Kokoon ZEN

Perfect for a group

The Villa was stunningly beautiful!! If staying in a jungle is your vibe then this is the place to be!!<br/>There's communal swimming pool if you would like to meet other guest & private jacuzzi if you need peace to yourself (which gets cleaned daily!!)<br/>The villa its self was spotless & beautiful<br/>Communication from the host & team was top notch! I would like to include a special shout out to Facundo who was on hand on the first day to share some local knowledge of the area which was great for our group.<br/>Concierge was very helpful and very responsive. <br/>The only drawback is the construction currently going on but out of the 5 nights we was there only 1 day was really loud & the other days were completely fine.<br/>The roads close to the villa is not paved and can be hard to drive on but as a group of lads we really enjoyed & made it feel like a proper jungle with a few bumps here & there but tarmac is only a few minutes out after that.<br/>Overall it was an amazing stay & would recommend!!

Mariano,Claudia and Jocelyn are great. The house is beautiful with authentic decor. Highly recommend this place

Amazing place. Beautiful design and very clean. There are 2 pools. One public and one privet on the rooftop. There was a construction right beside the unit that they gave us but the noise was on and off and not bothering if you are inside. The team of concierge are great and very responsive.

Such a great stay! Great property that matches the pictures perfectly. Made for the best relaxing and was in a location driving distance to many restaurants and things to do. Hosts were responsive and very friendly. If renting a car, be mindful of the roads however, they are not paved so one must drive carefully. Overall, we enjoyed our stay and would definitely recommend.

Nice host, communicative and attentive. Some stains on sheets and towels but not a huge deal. Really nice interior and we spent half a day relaxing in the pool. Recommend!

The chef was the best option and thankfully Victoria informed us. Besides that Construction next door was extremely loud throughout the day and night. I was informed construction was only from 9am - 5pm. It was a lie and kept going. Besides that, Place is beautiful and I will definitely come back and look forward for this chef again and this place. Also feels like home. Really liked every room had their own bathroom, comfortable beds & smooth easy communication. Thank you see you soon!

We had a great stay at the property. The people we interacted with on the staff were very professional and attentive. Would return -- thanks

Very nice villa

Our driver was amazing. Very friendly. The roads leading to the home were very rough. Difficult check in process as the security guard did not speak one word of English and didn’t know where we were supposed to go. Home was beautiful. Pool was amazing. A/C unit operated on WiFi which was a mess when it went out. It was unbearable heat. Besides that concierge was amazing and helpful.

The team was very helpful, private security gives you a peace of mind. <br/>Mind that Tulum is still a town in development so there's a lot of construction around the area and the roads are not ideal, but that didn't stop us from enjoying the house , amenities and our trip. <br/>Overall we had a great experience and service was great!

Can't say enough good things about this place!! It was absolutely beautiful! We loved the private rooftop pool and bbq area. Great space for a vacation. We had a private chef as well as Chef Jackie was exceptional!!! She came every day and made the most amazing food! Would definitely stay here again!

Very good place we really enjoyed <br/>We traveled with a baby so we they provided us with a crib and a high chair which was amazing <br/>We felt very safe and good overall <br/>Thank you very much

This property is simply amazing. It’s beautiful, spacious and a great place to relax. We spent most of our evenings in the rooftop enjoying the plunge pool. Also, the service is second to none. They are so responsive, helpful and simply beautiful humans trying to make your stay the best it could be. I hope to be able to enjoy this property again in the future.

The Villa was absolutely beautiful and the concierge was very helpful and responsive. The only downside is the construction currently going on. The road is not paved and hard to drive on and the location is a bit far from the beach area.

The place was clean and exactly like the pictures described it, additionally, it was comfy and really spacious, the service provided by the host was excellent at all times nonetheless, the streets were hard to access and we got a flat tire since there is no pavement in the streets around, furthermore, it was noisy during the day since there is a construction running next door. To sum up, we had a great stay and we are willing to return in the future. Pools are great and clean!!!

Nice villa. Hot water worked well during our stay. Wifi also worked well. Only complaint was the fact that there is tons of construction in the area which was very loud and went on all day and into the night. The roads to the villa are not paved. Although, neither of these issues can be helped and we really enjoyed the villa and it's gorgeous location. Hearing the native birds every morning was a real joy.

It was a very good alternative, it is a very nice and cozy house, quite spacious and exactly the same as the photographs. The administration always responded very timely and very proactively, so we did not had any problem. Even there is a construction site next door, and we had to ask them to lower the volume of the radio a couple of times, they were quite respectful and it was no problem. <br/>This is a highly recommended and ideal destination to come with children. In our case we rented a car so we had no problem with transportation, and although the roads are not very good, if you drive slowly, there is no problem or risk of accident.

Awesome place! Looked exactly like if not better than the pictures, staff was very responsive and helpful with rental of ATV’s, clean space, very quiet complex. Only down side is there’s not much around and it’s hard to drive on the streets but that’s why we got atv’s! Definitely recommend. Also, very safe there is security 24 hours which makes you feel safe.

Gorgeous Home, Rough Roads: Rent a 4x4<br/>Rating: ⭐⭐⭐⭐⭐<br/>The home was stunning, matching the advertised pictures, and amenities were plentiful. However, communication lacked crucial details like gate access and the heavy construction equipment noise on the building going up next door goes on until 6 PM everyday. Luckily, we were out most days, minimizing disruption. Rough, unpaved roads require a 4x4, a detail overlooked in pre-arrival information. Some may find it rustic and an added charm. But get a 4x4, for sure. <br/>Despite these, I'd consider renting before getting priced out of this up and coming area.